WARRANTY & SUPPORT


WE’VE GOT YOU COVERED

FRAME
(EXCLUDES COATINGS)
10 YEARS
STRUCTURAL COMPONENTS
10 YEARS
PULLEYS
3 YEARS
BEARINGS
3 YEARS
ROPE 1 YEAR
LABOR
1 YEAR
ELECTRONICS
1 YEAR
UPHOLSTERY
6 MONTHS
ACCESSORIES
6 MONTHS

At ROPEFLEX our primary goal is to provide consumers with the best commitment to service and support in the industry. Our philosophy is to design and build extremely reliable fitness equipment using the highest quality materials. The result is better products at the best value. We source our materials from within the United States, and all our products are built in California using state of the art manufacturing facilities.

What makes ROPEFLEX machines attractive is the fact that they are low maintenance. Our direct drive magnetic resistance mechanism is virtually maintenance-free and does not employ gears, belts, or pulleys. We designed our equipment right from the start, using computer-aided design, and we perform rigorous testing indoors and outdoors. In addition, we can customize any of our products to the customers’ specific needs, while maintaining the same high-quality service and support as we do for our standard line of equipment.

ROPEFLEX EQUIPMENT FEATURES

  • Precision Welded Laser Cut Commercial Gym Quality strength equipment made in the United States
  • US made cushions are made using 2-inch thick 8lb Foam Padding and high quality vinyl
  • Our proprietary smooth, quiet and self-adjusting resistance technology
  • US made highest quality polyester double braided rope
  • Heavy 11-gauge (0.120 inch wall) tubing frames provide strength and durability
  • Nickel or Zinc plated and stainless-steel attachment hardware

We believe in our products and strive to offer the simplest and fastest resolution to all equipment related concerns. Our warranty service program gives its customers the option to return the product for repair, exchange or refund if the product is determined to be defective.

PRODUCT SUPPORT