Privacy Policy

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

What Personal Information Do We Collect?
Information You Provide.   We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.  We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in. Please see the “opt-in/opt-out” selection in Section 4 of this policy.

Cookies.  Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience.  If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.

Other Information:   Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.

Information from Other Sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
 

How Do We Use Your Information?

Customized Shopping.  We use your information to better serve you by providing a customized shopping experience.  As noted above, you may “opt-out” of this customization, or even visit and shop anonymously.

Agents.  We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Special Offer.   We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers. In addition, we may also send you special offers from other companies.  Again, you may “opt-out”.  If we send you offers from other businesses, we do not share your personal information with them. The offers come directly through us.  Please see the “opt-in/opt-out” selection at the end of this policy. 

Business Transfer.   As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.

Law Enforcement.   If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Do We Protect the Security of Your Information?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.  
We use encryption to protect your information contained in our customer list.  
We use a firewall to protect against unlawful intrusion.  
We limit access to your information on a “need to know” basis.  
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.  
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.  
No system can guarantee absolute security, just as the finest lock cannot guarantee physical security.  However, we take every reasonable precaution to assure that your data is secure.

Your Choice:  Opt-in or Opt-out.
It is your choice whether to receive emails or special offers from us or others.  The following section provides you with this choice.  Please note the default settings.   

Please send me email or other mail informing me of special offers of your products or services.   

Please do not send me email or other mail informing me of special offers of your products or services.   

Please send me email or other mail informing me of special offers of related products or services from other companies.   

Please do not send me email or other mail informing me of special offers of related products or services from other companies.

Children

We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.

 

Other Websites

Various Web sites may be linked to from this site.  If you link to another site, your privacy depends on the policy of that site.  We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others.

SECURE PAYMENT
We take precautions to protect your information. Our Site uses Secure Socket Layer (SSL) encryption to help ensure that your personal information cannot be read as it passes over the Internet. When you submit sensitive information via the website, your information is protected both online and offline. Personal information that that is collected via our website is transmitted to us in a secure manner. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we may use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employee  s who need the information to perform a specific job (for example, coordinating the dissemination of your information to the store or merchant from which you obtained the gift and / or rewards card) are granted access to personally identifiable information. The computers / servers in which we store personally identifiable information are kept in a secure environment.

Contact Information
If you have any questions or comments about this Privacy Notice, the ways in which Ropeflex | Hipeq collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 1 (650) 549-5888
Email:  info@ropeflex.com
Website:
https://www.ropeflex.com/request 

Postal Address: 

Ropeflex | Hipeq
100 Glenn Way, Unit 5
San Carlos, CA 94070 USA