PRODUCT SUPPORT

  1-650-549-5888

 We are open Monday - Friday from 9am to 5pm and 24/7 on the web. You can also reach us online by visiting our contact page

Our primary goal is to provide consumers with the best commitment to service and support in the industry. Our philosophy is to design and build extremely reliable fitness equipment using the highest quality materials. The result is better products at the best value. We source our material from within the United States of America and all of our products are built here, in California using state of the art manufacturing facilities.

What makes Ropeflex machines attractive is the fact they are low maintenance. Our direct drive magnetic resistance mechanism is virtually maintenance free and does not employ gears belts or pulleys. We designed it right from the start, using computer aided design and performing rigorous testing indoor and outdoor. In addition, we can customize any of our products to customers specific needs and maintain the same high-quality service and support as we do for our standard line of equipment.

Service manuals and product service bulletins are available to registered partners and customers. If you have an account and have requested permission to access this information please follow the link below. CONTENTS OF SERVICE DOCUMENTATION SECTION WILL NOT BE VISIBLE WITHOUT PROPER PERMISSIONS.